Privacy Policy
Last updated: 2025-10-06
Welcome to Crust & Ember Pizzeria. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website at bridgehavencommons.sbs and when you interact with our services, including orders at our pizzeria locations. If you have questions or need assistance, you can contact us at +44 20 7946 0958.
What information we collect
We collect personal data that you voluntarily provide to us when you place an order, subscribe to updates, or contact us. This may include your name, email address, phone number, delivery address (including 12 Pizza Street, London, WC2N 5DU, and United Kingdom), and payment details. We may also collect information about your device, browser, IP address, and how you interact with our site to improve your experience and our services.
How we use your information
We use your information to process orders, communicate with you about your orders, provide customer support, and improve our menu and website. We may use your data to:
- Process and deliver orders to the correct location covered by London and surrounding areas.
- Send confirmations, receipts, and status updates via email or text.
- Personalize your experience by remembering preferences, dietary restrictions, and favorite items.
- Analyze site usage and performance to enhance our menu, promotions, and services.
- Comply with legal obligations and resolve disputes.
Legal bases for processing
We rely on various legal bases to process your data, including your consent, fulfillment of a contract (your order), compliance with legal obligations, and our legitimate interests in maintaining high-quality service and website performance.
Data sharing and recipients
We may share your information with service providers who help us operate the website and fulfill orders, such as payment processors, delivery partners, and IT services. We may also share data to comply with legal obligations or protect our rights. We do not sell your personal data to third parties for advertising purposes. When sharing data with partners, we require appropriate safeguards to protect your information.
Cookies and tracking technologies
We use cookies and similar technologies to understand how you use our site, remember your preferences, and tailor content and promotions. You can manage cookies through your browser settings, but disabling cookies may affect site functionality. We may also deploy analytics tools to measure traffic and usage patterns for continuous improvement.
Your choices and rights
You have the right to access, correct, or delete your personal data, restrict processing, object to processing, and request data portability where applicable. You can opt out of marketing communications at any time. To exercise these rights or for privacy-related inquiries, please contact +44 20 7946 0958 or visit bridgehavencommons.sbs for guidance and assistance. We will respond in accordance with applicable laws and our policies.
Data retention
We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we will securely delete or anonymize it, except where retention is required by law or essential for legitimate business purposes.
Security measures
We implement reasonable administrative, technical, and physical safeguards to protect your data from unauthorized access, disclosure, alteration, and destruction. You should also take steps to protect your account by using strong passwords and recognizing phishing attempts. If you suspect a security incident, contact us at +44 20 7946 0958 immediately.
Children’s privacy
Our services are intended for a general audience and not for children under the age of 13. We do not knowingly collect personal data from children. If you become aware that a child has provided information to us, please contact us, and we will take steps to remove such information.
Third-party links
Our site may contain links to third-party sites or services. We are not responsible for the data practices of those sites. We encourage you to review their privacy policies before providing any personal information.
Updates to this policy
We may revise this Privacy Policy from time to time to reflect changes in our practices or applicable laws. When we update the policy, we will post the revised version on bridgehavencommons.sbs and update the “Last updated” date. We encourage you to review the policy periodically.
Contact information
If you have questions about this policy or your data, please contact us at +44 20 7946 0958 or visit bridgehavencommons.sbs for more details. Our team is committed to safeguarding your privacy while providing you with delicious pizzas and friendly service from our locations in London, WC2N 5DU, United Kingdom.
Note: This policy is crafted for a Pizzeria and emphasizes responsible handling of personal data in everyday dining services, arranging deliveries, and improving customer experiences with juices beverage options as part of our menu.